Terms of Service

Last updated: September 4, 2026

These Terms of Service apply to your use of sleepwoven.com and purchases from SLEEPWOVEN. By using the site or placing an order, you agree to these terms and any policies referenced here.

Store operator

Operating company: Guangzhou Moonwheel Technology Co., Ltd.
Unified Social Credit Code: 91440106MAKF3MBL5U
Registered address: Room 02, Unit 2901, No. 89 Yanling Road, Tianhe District, Guangzhou, Guangdong, China (M48)

Products and information

We aim to describe products, options, colours and prices accurately. Screen settings may affect how colours appear. Minor variations may occur where disclosed. Product availability may change, and we may correct obvious errors before fulfilment.

Orders and payment

Submitting an order is an offer to purchase. An order is accepted when we confirm it and are able to process payment and fulfilment. Available payment methods, shipping charges, taxes and the final total are shown at checkout. We may refuse or cancel an order for suspected fraud, pricing error, product unavailability or other lawful reasons, with an appropriate refund where payment has been taken.

Shipping, returns and refunds

Our Shipping & Delivery and Return & Refund Policy form part of these terms. Delivery dates are estimates unless expressly stated otherwise.

Acceptable use

You must not misuse the site, attempt unauthorised access, introduce malicious code, interfere with store operation, scrape the site unlawfully or use the service for fraudulent or illegal activity.

Intellectual property

The SLEEPWOVEN name, original logo, site design, photographs, graphics and written content are protected by applicable intellectual-property laws. Third-party platform marks and product information remain the property of their respective owners.

General-use products

Products sold on this site are intended for ordinary consumer use unless a product page clearly states otherwise. General comfort products are not medical devices and are not intended to diagnose, treat, cure or prevent disease.

Liability and statutory rights

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law. To the extent permitted by law, liability is limited to reasonably foreseeable loss arising directly from our breach. We are not responsible for delays or failures caused by events outside reasonable control.

Changes and governing terms

We may update these terms when our services or legal requirements change. The version posted at the time of your order applies to that purchase, subject to mandatory law.